• The number of guests staying at the property must not exceed the number agreed to in the booking details. In the event that any additional persons stay at the property, an additional fee may be charged according to our usual rates and/or we reserve the right to terminate the booking without refund.
• If pets are entering the property or staying at the property (only allowable for pet friendly properties), this must be disclosed at the time of booking, or we reserve the right to terminate the booking without refund. In that case we will not be responsible for finding or funding alternative accommodation. All disclosed pet stays will be referred to on your invoice and there is a surcharge per clean for pet guests. This surcharge covers a small amount of additional cleaning time that may be required for a pet stay. If extensive additional cleaning is required, this will be charged for using the credit card provided for payment (or left for security). The general house rules for pet guests are to not allow them on the beds and furniture, not to allow them to damage any property and to clean up after them before leaving the property. Guests will be liable for any necessary cleaning and dry-cleaning if required. Additionally, the number of pet guests must be disclosed clearly at the time of booking and will also be noted on your invoice.
• All StayCentral serviced apartments are non-smoking indoors. This includes smoking on balconies with the balcony doors open. We reserve the right to terminate a guest’s stay without refund if we become aware of guests or their friends smoking or using incense indoors. There may also be additional cleaning fees to remove any smell of smoking or incense from the property, regardless of whether anyone smoked indoors; as the smell can still be transferred indoors on clothing.
• You will agree to any other reasonable house rules which may be made available to you at the property.
• In the case of StayCentral properties which are part of a residential apartment complex, guest are required to enter and exit the property quietly.
• For all properties, the noise level must be inaudible from neighbouring properties between 10pm and 8am Sun-Thu nights, and between 11pm and 9am Fri-Sat nights.
• All guests are expected to behave in a manner that does not cause distress to neighbours or interfere in any way with their right to enjoy their properties. We reserve the right to remove guests who do not adhere to this code of behaviour. In these cases, no refund will be due, and we will not be responsible for finding or funding alternate accommodation, nor will we be responsible for any other associated costs.
• StayCentral has a ‘No-Party’ policy. Automatic $300 fines apply to any guest who disturbs neighbours with parties.
• As per the new legislation, neighbours are not to be disturbed in any way whatsoever. $2,000 fines may apply for each & every individual neighbour who is disturbed; on each and every occasion.
• Guests may not engage in any illegal activity at the property.
• StayCentral has a zero tolerance policy towards any kind of abuse to our staff, cleaners, meet and greet contractors or other people associated with our business or our properties. Abuse includes shouting, aggression, intimidation, physical injury, emotional or psychological harm. If the receiving person feels that they have been abused in some way, this is sufficient grounds for the causation actions to be classed as abuse. Any enquiry, pending booking or current booking may be terminated immediately if any abuse has been reported to StayCentral.
5 Guests
2 Pets
Dogs Allowed Inside
